Contact Lenses Frequently Asked Questions

1. How do I get my prescription to you?
   You can FAX your Prescription to toll free 1-888-302-4462
   or You can email a scan copy to .
   or You can supply us with your doctor's name, and telephone number, and we will help to contact him/her on your behalf.
   
   
2. Do I FAX my prescription before or after I order?
   First you would have to see your doctor so that he can fit you properly. Once you have a prescription, place your order first, and then FAX it to us toll free, 1-888-302-4462.
   
   
3. Can you call my doctor to get my prescription?
   We can and will call your doctor for prescription confirmation, however this will delay your order until we do get this confirmation. By fax or email your prescription would process your order much quicker.
   
   
4. Can I wear soft contact lenses if I have astigmatism?
   Yes, you can wear a special type of soft contact lens called a toric lenses which will correct your astigmatism. However, these lenses are typically more expensive and there are fewer types and colors available than there are with regular (spherical) lenses. Recently, Wesley-Jessen introduced a 2-week disposable toric lens, the Freshlook Toric. Several manufacturers including Ciba (Focus) and Coopervision (Preference) produce 1-3 month frequent replacement toric lenses.
   
   
5. Is a contact lenses prescription different than a glasses prescription?
   Yes. When you order contact lens, you must have a current contact lenses prescription which specifies the power of the lenses, the size of the lenses, the type and brand of lens. See also How to Read a Contact Lens Prescription.
   
   
6. If my 2 week disposable lenses are still comfortable and in good condition beyond 2 weeks, can I continue to wear the same pair?
   In order to maintain optimal eye health and comfort, it is important to adhere to the wearing schedule prescribed by your doctor. The main advantage of wearing disposable lenses is that you are putting a fresh new pair of lenses in your eyes every 2 weeks. Also, the convenient cleaning regimen of a disposable lens is only adequate for a 2 week wearing schedule.
   
   
7. If I only wear my 2 week disposable contacts part time, do I still have to replace them every 2 weeks?
   No, the 2 weeks refers to the actual amount of wearing time so they can last longer than 2 weeks if you are not wearing them full time.
   
   
8. What's the difference between rigid gas permeable (RGP) lenses and soft lenses?
   RGPs are smaller and made out of a harder, less pliable material than soft lenses which makes them less comfortable initially. RGPs correct astigmatism whereas soft spherical lenses do not.
   
   
9. Can I swim with my contact lenses in?
   It is best if you don't because there are bacteria in the water that can adhere to your lenses and cause infections. If you do swim in your lenses, you should wear goggles over them and you should disinfect them immediately afterwards.
   
   
10. Why is it necessary for contact lens wearers to have regular eye exams even if their prescription hasn't changed?
    Regular eye exams are important not only to check your prescription but also to evaluate the health of your eyes. This is especially important for contact lens wearers because the contacts could be causing damage to your eyes without necessarily causing any obvious symptoms.
    
    
11. Is my doctor required by law to release my contact lenses prescription.
    The laws vary from state to state, but in most places the doctor is required to release your prescription once the fitting is complete (this may include the initial exam and one or more follow-up visits). Your doctor is not required to release an expired prescription and in any case we would be unable to dispense contacts from an expired prescription. Some doctors are more ready to comply with local laws than others.
    
    
12. I wear contact lenses and in order for me to read, I have to wear reading glasses over them. Are there any other alternatives whereby I don't have to wear glasses at all?
    Yes, the most common option is called monovision where one eye is corrected for viewing distant objects and the other eye is corrected for reading and close work. Monovision is a good solution for some people, but not everbody can successfully adapt to the arrangement. Another alternative is bifocal contact lenses which are available in both rigid gas permeable or soft lens designs. However, these are typically very expensive. Recently, however, Johnson and Johnson have released the Acuvue Bifocal which is a two-week disposable lens and is more reasonably priced.
    
    
13. Do colored contact lenses work on dark eyes?
    Yes, they are called opaque contacts as opposed to enhancer tints which work only on light colored eyes. Year-long (daily wear and extended wear) opaque contacts are available in many different colors and shades but there is currently only one brand that offers a 2 week disposable opaque lens. These are Freshlook Opaques by Wesley-Jessen.
    
    
14. Do I still need a prescription if I just want contacts to change my eye color?
    Yes, you still need to be fitted for the lenses even if you don't need vision correction. This is because contact lenses are medical devices and wearing them can affect the health of your eyes.
    
    
15. How does the new Federal Law "Fairness To Contact Lens Consumers" Act affect me?
    On February 4^th this year, a new Federal Law called the “Fairness To Contact Lens Consumers” act went into effect. This law made it much easier for you to enjoy the savings and convenience of ordering on-line from Discount Contact Lenses. Learn more about the new Federal Law and how it affects contact lens wearers.